tools. communications checklist
A Few Types of
Communication Documents
- Live Presentation
- Education / Training
- Product Launch
- Executive Summary
- Business Plan
- Marketing Materials
- Websites
- Company Policies
- Manuals
- Help Desk
- Public Relations
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Checklist for Business Communication
To be effective, business messages must continually be refined and perfected. Consider the following when planning your document:
- Who is my audience?
- What is the goal this document is trying to achieve?
- What relationship am I trying to establish between myself and the reader?
- What action do I hope this document to cause?
- What problems might I encounter in the preparation of this document?
- How can these problems be overcome?
- What are the necessary steps I must take to collect and organize the material?
- Who do I need to engage to ensure the success of this document?
- Should this be a team effort?
- Do key decision makers in your organization support this project?
- Can I do the writing myself?
- If not, who will prepare this document?
- What form of presentation and styling to I wish to use?
- What reaction will I evoke from the reader? Negative, unpleasant or bad in any way?
- Is my reader likely to ignore my message? If so, what steps need to be done to correct this condition?