A Technology-based System to Provide Equity and Access to the
College Admissions Process for High School Students A Proposal to the United States Department of Education Submitted by: Xxxxx Xxxxx Project Purpose and Goals
A new website,CollegeForAll.org (“CFA”) will deliver customized outreach, recruitment, information and bi-directional communications services between college-bound high school students and U.S. colleges and universities (herein after referred to as “colleges”). The system will have a set of tools applicable to the needs of high school guidance counselors. CFA will provide a platform for high school students to present themselves simultaneously to a broad array of colleges and gauge the level of interest and probability of acceptance at each institution prior to commencing the formal admissions process. More than 15 million high school students, 40,000 high school guidance counselors and 4100 U.S. colleges are potential users of the CFA service. There will be no charge to students and counselors for use of the CFA system. Fees applicable to colleges will be waived during the first two years of operation. In Year Three colleges will have the option of paying an access fee to use the CFA system or make a contribution of twice the access fee to a non-profit college scholarship fund to be setup by CFA. Needs Assessment - High School Students
The Opportunity Gap Yet there are continuing admissions gaps between racial, ethnic and socio-economic groups. Worse, for the past 30 years, the top income quartile of high school students has been enrolling in college at a rate 25-30% greater than students from the lowest income quartile (National Association for College Admissions Counseling (“NACAC”), 2005). The following table illustrates the college enrollment disparity in the United States between white Americans, African Americans and Latinos (The Education Trust, 2005):
Relative to percentage of population, African Americans are under-represented at Two Year Colleges by 156,000 students and Four Year Colleges by 428,000. Relative to percentage of population, Latinos are under-represented at Two Year Colleges by 154,000 and Four Year Colleges by 1,050,000. NACAC calculations, while slightly different, tell the same story - while African Americans and Latinos together represent 31% of the U.S. population, they represent only 18% of students enrolled at four-year colleges. Family income plays a direct role in the likelihood of obtaining a bachelor’s degree. If your family income is over $90,000, your odds are one in two, roughly one in four if family income is between $61,000-90,000 and one in ten if income is between $35,000 and $61,000; for those families earning less than $35,000 the odds of a college education and one in 17. By some calculations more than 300,000 qualified students are not going to college who could be. (Douthat, Atlantic, 11/2005). College Search Students often do not have a clear perspective on what colleges are appropriate to their future academic and professional intentions. In other instances, students may not have considered - or been aware of - a particular college that would be a good fit to their enrollment credentials. These disconnects can lead to wasted time, effort and out-of-pocket expense and result in late applications with limited remaining choices. Historically, the college search process has been a low-tech, labor-intensive research project many students are ill-equipped and unprepared to undertake without parental or outside resources, two support systems not available to many underserved student populations. High School Support
Project Solutions Through the system’s ability to “push” qualified student candidates directly to colleges that appear a good match, CFA presents the student to many colleges simultaneously and most likely would offer choices to the student otherwise unknown and passed over. The CFA system would increase the ability for high school students to make themselves known to a broad audience of colleges at no expense, thus equalizing one aspect of the admissions process. It further provides a means to communicate with the college and assist with target college research, tasks either presently unavailable or partially served by fragmentary service providers. CFA would essentially provide a unified body of related services to the student, all directed toward facilitating the admissions process and improving the likelihood of acceptance. Needs Assessment - Colleges
Enrollment Shortfall In general, four-year private colleges have borne the brunt of enrollment concern as tuition increases have made certain college options unavailable to many students. In-state and two-year colleges became the necessary choice due to lower costs associated with state subsidies. With state budget-tightening the norm, even the community college is under pressure. For example, in the last two years the State of Texas has cut funding to community college districts by $76 million (Austin-American Statesman, 2/21/2005). Historically, state funding has accounted for about 60% of community college revenue. According to the Texas Association of Community Colleges, after these budget cuts only 31% of revenue has come from the state, resulting in tuition increases that in some cases exceed 300%. A search of the Internet reveals dozens of similar stories. A few below are illustrative of the problem:
The issue of college budgetary economic trends is outside the scope of this application but its impact on student enrollment is direct. Regardless of the reason, colleges unable to meet their enrollment requirements will suffer harm not only to themselves but to the communities they serve. Improving college enrollment strategies is an obvious necessity. Although overall college enrollment continues to increase nationally, according to NACAC the rate of application growth is actually decreasing, from 71% in 2003 to 67% in 2004. The national factors cited above are contributory to this decline and must be reversed through new approaches and the utilization of technology. College Recruitment Colleges have begun to utilize professional marketing companies, such as Targetx.com to better understand the potential opportunities presented by the creative use of technology. These nascent efforts focus on augmentation of traditional marketing strategies with instant messaging, blogs, email blasts, podcasts and website improvement, leaving unchallenged the fundamental precepts of how colleges identify and recruit students. Early Outreach Through telephone surveys of college admission offices conducted by the applicant, it became clear colleges would like to develop relationships earlier than in the 11th or 12th grade with potential student applicants. Not unlike industry, the “sales” process of student solicitation can be strengthened by repeated contact and communication over time. The challenge for colleges has been to locate these prospects early and develop relationships prior to the actual admissions process which seems, more often than not, something akin to a hastily arranged marriage. Project Solutions It is logical if colleges were to use a system that pre-screened and sent potential student applicants directly to the college while providing the college with a system to track and communicate with those applicants in a cost-effective manner the cost per enrolled student would drop. Selectivity and yield rates should also improve. The CFA system would provide this opportunity. The CFA system endeavors to register all high school students, regardless of grade. In this way, colleges can initiate new, earlier outreach programs and dialog between the high school student and colleges can begin earlier, presumably leading to improved outcomes for both parties. The CFA System
Student Interface Registered students will be notified via email twice yearly as a reminder to keep their registration current. As the student advances through high school new grades, test scores, interests and activities will be updated. The student interface allows students to ask the system what colleges are appropriate based upon their academic, geographic and personal criteria. The system presents students with a list of colleges meeting those criteria. The list is hot-linked to additional information about each college. Students may communicate directly with any college from within the system, requesting, for example, a college catalog, submit a question or learn about financial aid. All functionality within the interface is designed to do most of the work for the student, who, in most instances, need press only one button to perform the selected task. In this way the system is viewed as user-friendly and approachable. The design intention of the interface is to get the student to use it because it is easy, helpful and fun. The College Interface The college interface allows for color-coded applicant tracking, the status of a particular candidate, an activities log of communications and mailings and a memo field for taking notes. The system will automatically generate up to ten different letters or written communication forms of the colleges design. A letter of invitation, for example, can be issued with the push of a button. Mailing labels can be generated. Students candidates can be searched, ranked and sorted by any field contained on the student registration form. The system could locate, for example, a high school football player from New Jersey wishing to major in Journalism with a GPA over 3.2. Guidance Counselor Toolkit The counselor will also have full access to the Content Databases and will be able to communicate directly with students and colleges. Student Registry College Registry Content Databases Additional content in the form of general information will be available regarding the college admission process. FAQs, how-to advice, scholarship information and resource listings will be available. It is anticipated content will continually be developed, acquired and expanded to facilitate the admissions process for students. Administration Administration serves the critical task of evaluation and measurement necessary to ensure the system performs in accordance with the primary goals of the project. Participant Engagement By making CFA free to students, counselors and colleges applicant believes a major barrier to entry has been eliminated and will provide for greater receptivity, promotion and adoption by its intended audiences. Applicant intends to advise its target audiences of the CFA service through the use of direct mail, advertisement in related trade association publications and highly-targeted websites, public speaking and sponsorship of student-oriented organizations such as the Parent Teacher Association. Resources will have to be committed to promote and make known the CFA service to its intended users. A marketing plan is described in Appendix A. Beta Testing Likewise, the admissions offices of 16 randomly chosen colleges were called and offered free access to the CFA system. Nine of the 16 immediately asked to participate without further information of evaluation. Telephone surveys of additional colleges indicate a range of interest from “sign me up” to a willingness to try the system. The general take on the CFA system by admissions offices is that it sounds like a “reasonable” idea. Monitoring and Measurement Not less than 24 high schools from six demographic profiles - wealthy, middle-class, poor, urban, suburban, rural - will be solicited to participate as a control group for evaluation of the CFA system and to make recommendations for improvement. Data points to be captured include:
Applicant will develop a similar control group of 24 colleges for capture of the same data sets listed above. These two control groups will function essentially as Boards of Professional Advisors in support of the project. Project Objectives
Tasks and Resources Required
Resources and expenses required to complete the above tasks include:
Project Timeline Applicant expects Goal Two funding to achieve the following: Within four months:
At 18th month of project:
Project Location and Personnel Two personnel have been retained to spearhead the CFA effort:
To reduce costs, applicant intends to utilize outside service provides and the resources of NJIT to perform technical, creative and promotional assistance. Evaluation
Favorable results of this evaluation will be disseminated through publication in one or more professional journals, presentation at professional conferences and additional public relations / marketing campaigns. Sustainability
CFA has had preliminary discussions with Peterson, a division of Thomson Publishing, an $8 billion public company. Peterson provides college-bound students with information on colleges, including a college directory, test preparation materials and general guidance. Peterson has expressed an interest in participating with CFA on this project once it gets off the ground. As the work of CFA is complimentary to related-businesses of this type, it may be possible to partner. New investment is a logical source of new capital provided investors are made comfortable with a clear path to profitability and an exit strategy in five to seven years. The would be seeking a multiple of between five to ten times their original investment, so CFA would have to begin to look more like a for-profit business. Charging colleges for access to the system, or development a program whereby colleges begin to pay for names “pushed” to them by the system is a realistic and defensible revenue-generating method. There is precedent that colleges pay organizations (such as the College Board) for lists of names of students who have taken the SAT, and colleges expend considerably sums annually on the recruitment of their incoming freshman classes. As noted in “Project Purpose and Goals” applicant is considering the creation of a non-profit foundation geared to providing financial assistance to underserved student communities. One source of endowment for the foundation would be to offer colleges the choice of paying CFA directly for access to the system or to make a charitable contribution of twice the annual access fee to the scholastic foundation. The creation of affinity groups benefits students and the broader CFA audience by developing programs with other markets to offer CFA members products and services on favorable terms not available elsewhere. The issuance of special credit cards, for example, or provision of loan programs, health insurance, discounts on books, etc. are all examples of affinity programs. CFA would receive a portion of revenue generated from these programs. Applicant believes the aggregation of large numbers of people in a common demographic (high school students) to have inherent value to marketers. This provides CFA with a fallback if other options do not come to fruition. |